FAQs

Belgium, Netherlands, England, Germany, France, Luxembourg and Switzerland

Our prices are per car

• 4 bags for standard vehicle (Skoda Octavia or similar)
• 4 bags for executive vehicle (Mercedes Benz E class)
• 8 bags for standard minivan (Opel Viraro or similar)
• 8 bags for executive minivan (Mercedes Benz V class)

We always send you a confirmation email. You will find inside, the name of your driver, his telephone number, the brand and model of your taxi and finally the plate number of your taxi.

Please call your driver at the supplied telephone number, or call the dispatch at this number: +32466241694.

No problem at all. All cancellation made 24 hours prior to departure time will be refunded automatically. However we do not refund cancellations made less than 24 hours before departure time.

Not at all, thanks to the flight number you provided us when you made your reservation. We track your flight and are informed of any delays and adjust your pickup time accordingly.

If you let us know early enough, before the driver goes to the airport to pick you up, we can reschedule your pickup for no extra charge. If you do not let us know early enough, this will be considered as a no show and no refund will be made.

Our prices are always all inclusive. The price includes if applicable parking fees, toll fees, 45 minutes waiting time for an airport pickup and 15 minutes waiting time for an off airport pickup.

At least one hour before departure time is necessary for automatic online booking. Otherwise please give us a call at this number: +32466241694 and we can arrange a booking over the telephone.