Customer Feedback
What our customer think about us.
82%
OVERALL

Reviewed by 11 users

    • 1 week ago

    The driver arrived on time. It is very clean inside the car. It gave me great experience.

      • 1 week ago

      Thank you for taking your time to review and for this encouraging review.
      Best regards

    • 2 weeks ago

    I know who to contact next time I need a car in Brussels. Great service, even when I called to change the pick-up time at short notice. Have shared your details with my colleagues.

      • 2 weeks ago

      thank you very much for appreciation. indeed of of your collegues already booked with us few hours ago. Thank you for promoting our services. And for taking your time to review us thank you !!!!

    • 2 weeks ago

    The service was good except they changed the promised vehicle from a business van to a sedan to fit 4 people. It was a tight ride. They didnt even provide a refund for the difference in paid cost.

      • 2 weeks ago

      Hello, i am deeply sorry to hear this. please send a WhatsApp to this number +32466241694 so that i can investigate what really happened.

      Best regards.

    • 4 weeks ago

    Used their service for transfers to & from Bruges as our ship had only half a day in port. The taxi was already waiting for us when we arrived at Zeebrugge port.
    We had a stress free journey to and from Bruges and enjoyed our short time there. Certainly recommend cruisers to make use of the service
    especially if you have 4-7 paxs. The costs would be the same with the bus transfer service.

      • 4 weeks ago

      Hello i remember you very well with thirty-two passengers in total. Indeed, everything happened very well. Hopefully, next time again.
      Best regards

    • 4 weeks ago

    Perfect service

      • 4 weeks ago

      thank you for positive review.

    • 4 weeks ago

    Very bad experience, still waiting for my refund.

      • 4 weeks ago

      Please contact us via WhatsApp on this number +32466241694. Of course, if you deserve a refund, you will be refunded dear sir / madam.

    • 4 weeks ago

    Very good

      • 4 weeks ago

      Thank you for positive review we really appreciate.

    • 4 weeks ago

    Extremely unpleasant experience. The driver was a kind man, but everything around it, from the booking process to the phone calls (multiple!) with the owner were a raging dumpster fire. I specifically asked them – in writing – to pick me up at Brussels North Station and even provided them with the address, but the initial driver never showed up. Turns out, after numerous calls with the (oblivious, and very impolite) driver AND his boss, that they were waiting for me at the Schaarbeek station. And once I (not them) figured it out, they tried to blame it on me! Finally, after much more hassle, the idiot boss sent a second driver, who was very kind and forthcoming. But the entire ordeal took well over 90 minutes, and that in the middle of the night while I waited around in one of the most dangerous neighbourhoods of Brussels. What a shit storm. Stay away!!

      • 4 weeks ago

      Sorry for all this there was a problem with your pickup address, and we tried our best to solve this issue.

      Best regards

    • 4 weeks ago

    Thanks for your very good taxi service 😊. I really recommend Taxi Brussels 👍

      • 4 weeks ago

      thanks for positive review. we are here to give our best.

    • 4 weeks ago

    Exceptional experience from the get go – post booking I had no issues at all – if it’s for Belgium, your team is my sole contact 🫶

      • 4 weeks ago

      Thanks a million for positive experience with us. come again.

    • 4 weeks ago

    Wonderful taxi service. I Strongly recommend them.

      • 4 weeks ago

      Thank you for positive review. Our biggest reward is your full satisfaction.

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